What’s New?
We’ve added more detail in what data we collect, how we use your data, and who we share it with.
We’ve included additional information about rights of some customers under new California laws relating to data privacy.
Privacy Policy
At bridgelhelp.com, we know that you visit our site when times are hardest and you’re entrusting us with your information in order to help you connect with legal resources to help you navigate your way out of challenges. Our goal is to handle the information you share with us in a responsible fashion and to use that information to help you get back on your feet.
This Privacy Policy describes how we use the information you share with us through our websites, platform, and information we obtain about you based on how you engage with our digital services, including any social media channels (“Site”)(our “Services”).
Please read this Privacy Policy carefully to understand how we will treat your information.
This policy does not apply to your information once it is shared with any of the law firms we connect you with on our Services. For more information on how law firms manage your data, we recommend you reach out to the law firm directly.
How we collect information about you
Directly From You
You may provide us with personal information in a number of ways, such as when you:
Provide information to us via our websites, applications, and other digital channels by signing up, creating accounts (including using social media login), filling out forms, commenting, or otherwise engaging with our online services;
Communicate with us by e-mail or phone;
Subscribe to e-mails and/or newsletters;
Report a problem or request support for any of our Services;
Interact with our Social Media accounts;
Participate in any of our surveys;
Information We Collect From Other Sources
We work closely with third parties (for example, technical service providers, marketing lead generation companies, advertising networks, analytics providers, and search information providers) and may receive information about you from them.
Information we collect and how we use it
Categories of personal information collected: Personal and online identifiers (such as first and last name, email address, phone number, usernames, or unique online identifiers, date of birth).
Demographic Information (such as race, gender, age range, income range).
Non-Precise Geolocation information (such as zip or area code, state, country).
Other information about you that is linked to the personal information above
We may also use the information we have about you
as necessary if we believe there has been a breach of the Terms of Use or the rights of any third party, or
to comply with legal and/or regulatory requirements.
We combine information we receive from other sources with information you give to us and information we collect about you. We use this combined information for the purposes set out above.
Disclosure of personal information
We do share data with third parties, including Law Firms (see below), and the other categories of partners as listed above. Some of these disclosures of data may be constitute a sale of data under some data privacy laws. Accordingly, we offer the option for you to opt out of the sale of your personal information, as further set forth below.
We may share your personal information with other masstortfirms companies and with selected third parties including:
business partners, suppliers and subcontractors for the performance of any contract we enter into with them or you in order to provide you with a product or service;
business partners, suppliers and subcontractors to provide you with information about promotions and offers;
advertisers, advertising networks and social networks that require the data to select and serve relevant advertisements to you and, in some cases, to others. For more information on how we use personal information for targeted advertising, see below; and
analytics and search engine providers that assist us in the improvement and optimization of the Site.
We may disclose your personal information to third parties:
If we enter into negotiations to buy, sell, or merge with any business or assets, or if we enter into bankruptcy, reorganization, or receivership, in which case we may disclose your personal information to the prospective or eventual seller or buyer of such business or assets;
if we are under a duty to disclose or share your personal information in order to comply with any legal obligation, or in the event of an emergency, or in order to enforce or apply our Terms of Use and other agreements, or to protect the rights, property, or safety of MasstortFirms, the MsstortFirms companies, our customers, clients or others; and
to any other third party not covered in this policy with your prior consent.
We do not share your sensitive personal information, including your financial and employment history, transactional information, or any documentation you or any of the Law Firms you may connect with using our platform with any third party except the designated Law Firm and the technology service providers that make the Services function.
Law Firm
Our goal is to connect you with law firms that can help you get back on your feet financially. When you use our services and provide us with any of your legal or financial documentation (as listed above) or sensitive personal information (such as your race, gender, sexual orientation, marital status, religion, union membership, or photographs), we do not make use of that information except to provide services to you and the law firms that use our platform services. We may use your financial account information to process payments on behalf of law firms using third party payment providers integrated with our platform.
Our privacy policy governs our use of the information you provide us. We are not responsible for the data practices of any law firms you choose to engage with. If you have any questions regarding how the law firm you engage uses data, please reach out to that particular law firm directly.
Targeted Advertising
We use your personal information to tailor our marketing and advertising efforts. To do this, we provide your information to third party advertising networks (such as Google Doubleclick) and social media companies (such as Facebook). When we provide data to agencies, ad networks, and other parties for targeted advertising, we do not provide them with your name, financial information, or any sensitive information (such as an government ID or date of birth, if we have collected that). We use online identifiers such as email, cookie addresses, and device identifiers to help us provide targeted advertising to you and others like you. We may also use aggregate information to help advertisers reach the kind of audience they want to target. We may make use of the personal information we have collected from you to enable us to display advertisements to target audiences;
To opt out of targeted advertising, you may use the following links provided by third parties that manage opt outs for some ad networks:
Like many websites, we use cookies to help us understand our users and their Internet habits and navigation patterns. A cookie is a tiny file sent to your computer when you visit a website. In our case, our cookie enables us to store your user preferences and track how you navigate around on our site. This helps us discern patterns of use. For example, cookies help us learn whether a particular page on our site is more popular than another and whether a particular page that we think should be engaging to a reader in reality is not. We also place a cookie on your computer that enables third-party advertisers to place our ads on sites that you subsequently visit. You can remove this particular cookie or clean your browser cookies at any time. We do not use our cookies to obtain any personal information about our users. The only time we get any information about a particular user is if that user opts to give us that information by filling out a form on bridgelhelp.com. In addition, our cookie technology is such that it prevents any computer virus moving from our server to your computer. As a user, you have the ability to choose not to receive a cookie from us. Through your web browser(s), you can turn off the cookie function. Some features and services of our site may not work for you or may not work very well if you turn off your cookies. You also have the option of erasing a cookie from your browsing history after you navigate off of bridgelhelp.com. Read the information about your browser on how to erase cookies that are placed on your computer.
Do not track
Some web browsers may transmit “do-not-track” signals to the websites with which the user communicates. Because of differences in how web browsers incorporate and activate this feature, it is not always clear whether you intend for these signals to be transmitted, or whether you even are aware of them. Because there currently is no industry standard concerning what, if anything, websites should do when they receive such signals, we currently do not take action in response to these signals.
Storage and transfer of information
We operate the Services in and from a number of different jurisdictions, but the Site is primarily operated from the United States, which is where your information will likely be stored and processed. Your information may be disclosed in response to inquiries or requests from government authorities or to respond to legal process in the countries in which we operate and/or store your information.
We do not knowingly collect information from children who are under 18 years old. If you are a parent or guardian of a child who is under 18 years old and using our Services, please send us an email at [email protected] to arrange for deletion of any personal information we may have accidentally collected about the child.
We use a variety of administrative, physical, and technology solutions, including engaging with qualified cybersecurity companies, to protect your information from unauthorized access, loss, or misuse. Because there is always some risk in transmitting information over the internet and otherwise processing information, we cannot and do not guarantee or warrant the security of any information that you transmit on or through the Services or that we otherwise maintain.
We reserve the right to amend or revise this Privacy Policy at any time. We will post any policy changes to this page. Use of information that we gather now is subject to the Privacy Policy in effect at the time the information is used. If you do not agree or consent to these updates or changes, do not continue to use the Services.
Contact us
Questions or comments regarding this Privacy Policy should be emailed to [email protected].